Welcome to the Caravan Link FAQ Section – Your Answers Await!

Got questions about Caravan Link? You’re in the right place! Our Frequently Asked Questions (FAQ) section is here to provide you with all the answers you need to make the most of your caravan rental experience. Whether you’re a caravan owner looking to maximize your earnings or a traveler seeking the perfect caravan for your adventure, we’ve got you covered.

Browse through our comprehensive list of frequently asked questions to find information on everything from listing your caravan and booking a rental to payment processes, insurance coverage, and more. We’re here to ensure that your journey with Caravan Link is as smooth and enjoyable as possible.

Can’t find the answer you’re looking for? Don’t worry! We’re just a message away. Our dedicated support team is ready to assist you with any additional inquiries or concerns you may have. Caravan Link is committed to providing you with a hassle-free experience, and our FAQ section is just one more way we’re here to help.

Ready to dive in and get the answers you need? Start exploring our FAQ section now, and let’s make your caravan rental journey with Caravan Link an unforgettable adventure!

FAQ'S FOR HOSTS

FAQ'S FOR Guests

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Caravan link is similar to AirBnb but for caravans where customers can book and hire a caravan for any length of stay just like you would a hotel. Caravans can be collected for a self-tow or drive service, delivered to a site and set up by the caravan owners if they offer that service or simple check-in to a stationary caravan in a certain location. Customers can speak directly to the caravan owner when bookings are made and we also provide insurance cover for caravan owners to give peace of mind.

The content for each caravan is different, quite often kitchen wear and utensils are provided but read the listings carefully as everything should be stated. Sometimes extra items can be hired for an additional fee such as awnings, delivery, outdoor furniture and bedding, this will also be stated on each listing. If in doubt, get into contact with the caravan owner.

You will need a full valid driving licence and be within the ages of 25-70. Your licence may have no more than 6 points or had any major offences. Upon booking, caravan owners may ask for information so that they can carry out a DVLA check, information will include the drivers;
– Licence number
– National Insurance number
– Postcode

Once you’ve created your account, you can request to book a caravan to hire, some caravans may be available for instant booking.

When the host accepts your booking request, you’ll be required to pay a booking fee up front through Caravan Link.

After that, the host will contact you direct and you may have to pay a security deposit to secure the booking directly to them, this should be stated in the listing when booking.  Each caravan host may have a different amount they require for the deposit. It’s important to communicate with the host to sort out the payment details.

In addition, you’ll need to pay the remaining amount for the booking either 28 days or 7 days before the hire starts, this depends on the host. If you’ve booked within this time frame, you may be required to pay the full amount upfront.

It’s always a good idea to read each listing carefully as each hosts term & conditions may differ slightly.

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